This will be updated as we see fit.
The Client
It's in everyone's best interest to download and use our patch and play software and we've taken steps to stress the importance of doing so. We patch our client regularly and the software is the only way to stay up to date with the changes. The Server will bump anyone who attempts to use a client release that is not the same as ours. That being said, there has been several occasions where players have managed to get into the game on the wrong client. We do not allow this and, should we notice players on the wrong client, will enforce it's use. Many monsters, items, and whole locations will appear wrong (if at all). We understand the temptation to try the game before committing to a download, but judging the game without our client will definitely result in a poor experience. We ask that those who have trouble with installation try to resolve the issues by using the Contact button on the home page to contact the Admins.
Player Vs Player
PVP is only available within guilds and at an arena.
Character Names
Character names are subject to censorship as staff sees fit. No duplicate names are allowed, and no explicit or inappropriate names will be tolerated. No strings of letters or numbers, please only use names that can be pronounced. Also, no naming characters anything that could be considered blatant advertising for other shards or games.
Afk & Macroing
Being logged into game while you are afk is absolutely allowed. Please be respectful and do not afk in others houses or too near to player vendors in a way that might make it seem you are shopping. Doing these things may seem invasive or prevent others from approaching the vendor out of respect for your space.
Afk macroing is allowed.
Spam Macroing
We do not allow spam of any kind on Legends of Sosaria. Any macro that is looped should not have messages or speech of any kind that appear in our journals or world chat. These messages prevent us from properly monitoring the shard. Spells and system messages are okay to loop freely. That being said, for the macro's that aren't going to be left on loop for extended periods, we highly encourage creativity.
Littering
Please treat public areas, like banks, with the same respect you would in real life. One or two items on the ground may not be an issue as they will delete after some time, or get picked up by someone else, but too many can cause lag spikes and potentially even cause someone to not be able to log in if there's too many items to load on entry. Players are given Trash Bags and House Deeds where Trash Barrels are free to create. Please use them.
Harassment
If we receive a complaint from a player, it will be investigated. We can, if need be, recall anything said in game. Anything said outside of game is outside our control.
Use of Language
Something needing to be mentioned is the fact that, while we have tolerance for a small amount of cussing, that does not mean that you can speak inappropriately or say perverse or offensive things to people. Please keep in mind that just because you CAN does not mean you SHOULD. If someone is offended by your behavior, we will consider it a harassment violation. Know who you are talking to, not everyone takes things the same way. Please refrain from obnoxious behavior/language in world chat at all times, and derogatory terms in all forms of communication within the server. While we don't actively screen through private messages and chats, we may happen to be watching and we have zero tolerance for hate terms. Use restraint and show respect to us and the players on the server.
Housing
There is a starting housing limit of 2 houses per account. Additional house slots can be purchased in the Legends of Sosaria Store. Housing decay is currently around 3 months. Houses blocking off pathways or in obtrusive areas can and WILL be deleted by staff. Please do not block pathways or relevant areas with your houses. There is TONS of free space on the server that you can utilize that does not intrude or block relevant areas. Please be courteous. Do not use the name of your house as an advertisement. Naming your house things like '120 Archery Scroll for sale, PM me' is not acceptable. Inappropriately named houses may be deleted at your expense.
Languages
We welcome players from everywhere! That being said, we would appreciate it if in public chat and around the server in general if you could stick to speaking English only. You're welcome to private message with a friend or speak to them privately in a private place such a house or guild house in whatever language you wish. However, in a public setting please keep it to English only.
Spreading rumors about staff or the server
All of our staff are welcome to have player accounts. Please keep in mind if, for any reason, you find out the identity of a staffer on their player toon, it is an offense to share that knowledge unless the staff member themselves is openly sharing it themselves. We will consider banning players who are intentionally spreading our identities around the server. Best to avoid gathering such information. Basically, let us enjoy the game too.
Similarly, spreading negative rumors about the server itself could result in punishment up to, and including, banning. This would include trolling the shards channels to harass players or poach them to another shard. We would never condone doing that to a competing shard, so please do not do it to us.
Keep in mind that all forms of communication within the game may not be actively monitored but that doesn't mean something said will not be overheard or reported. If given reason to check them, all chatter is saved in logs.
Inappropriate Language/Behavior directed at Staff
This one should be a given, but if you are harassing or demeaning to staff in any way you will be banned. We spend too much time, and have put too much effort, into making LoS a place players would like to be to be assaulted verbally by irate players. This includes directly speaking to staff, or venting in any way in game. The staff can see all forms of communication within the game, so the best rule of thumb we can advise is don't speak at all if you're upset. If you disagree with something in game you're free to send in a suggestion, but ultimately decisions are made by the server owner.
Spam Rules
We understand that World Chat is a convenient place to advertise things you wish to sell, or call out that there is a champ. Our chat menu remembers 20 messages of history that can be viewed at any time by anyone using it so we ask that you use discretion. If your message is still visible in the 20 messages then there is no need to send it again. Even if your advertisement has been bumped off the last 20 messages, we ask that you not repost it for at least one hour. Regarding calling champs, we ask that it is announced only once. If someone else has already done so, there is no need for it to be done again.
Anti Advertising
Advertising other games, shards or products on the server is strictly forbidden. Violations of this will be punished on a case by case basis. Keep in mind that private messages and remote in-game discussion count for this purpose.
Exploiting
An exploit is any act that allows you to break or bend a rule. This is particularly important since our server is very new. If you find a bug, an error, or something does not seem right to you, REPORT IT. If we find that you are taking advantage of a bug or error, we may temporarily or permanently ban you. The act of duping items on our server is strictly forbidden so if you suspect you have inadvertently duped something report it immediately. Failure to do this will get you banned.
Reporting Codex Violations
If you suspect another player of breaking a rule mentioned in the Codex, please put in a help ticket to let staff know. Deciding whether a player is guilty, or not, is ultimately not the choice of a player. For example, if you suspect another player of afk harvesting, it could just be that they're not interested in talking to you. Simply put in a page.
Player Disputes
Staff will make every attempt to not get involved in player disagreements. Everyone is here to enjoy themselves and we ask that players try to do so while being empathetic of everyone's feelings. While it would be impossible to expect there never to be issues, we ask that disagreements are kept out of public channels like World Chat where they could create unnecessary drama. We will do our best to keep these channels stress free. If staff ask you to take something to private messages, please do so.
Communicating Bugs & Issues
There are two acceptable methods to report issues. One is to use the Help Menu to put in a page. The other is to use the Contact Us button on the home page of this site. These are the only ways to ensure staff will receive the information. Asking in World Chat may work if staff happen to be right there, but it is more likely the questions will not even be noticed. We will receive a page or email notification and will respond as soon as we are able.